Achieving Supervisory Excellence

Description:
The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the course keeps you engaged and help you retain critical skills.

Business is moving faster. The economy is getting tougher. Competition is more intense. Simply put: the need for excellent supervisors is stronger than ever before. Become the supervisor your company and your people need right now. Learn how to be more effective and how to significantly increase the productivity and performance of your employees.

Duration: One day

Table of Contents:

Part 1: Establish High-Performance Goals
The High-Performance Formula
Team Goals and Planning
Employee Goals and Planning
Part Summary

Part 2: Persuade Positively
Influence Positively
Build Trust and Rapport
Listen Effectively
Part Summary

Part 3: Solve Problems Proactively
Performance Problems
Conflict Problems
Part Summary

Part 4: Supervise with Flexibility
Situational Supervising
Part Summary

Part 5: Lead a High-Energy Work Environment
Praise, Recognition, and Celebration
Energizing Your Team
Part Summary