Instructors
Personal Counseling
Description:
The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the course keeps you engaged and help you retain critical skills.
In this course, exercises and case studies teach the basic counseling techniques and principles used by professionals. Emphasis is placed on developing good listening skills, diagnosing problems, and constructing alternatives to reach the best solution.
Duration: One day
Table of Contents:
Preface
Voluntary Contract
About This Course
Part 1: You Have the Right Stuff
Make Your Choice Now
Where Counseling Skills Can Be Put to Use
The Range of Counseling Situations
Case 1: Who Will Make the Best Counselor?
What Can Becoming a Good Counselor or Advisor Do for You?
Rating Your Counseling Skills
Personal Traits of Successful Counselors
Case 2: What Constitutes an Excellent Counselor?
Why People Delay
The Psychology of Counseling
Part 2: Setting the Stages: The Five R’s of Counseling
Getting It Right!
The Right Purpose
The Right Time
The Right Place
The Right Approach
The Right Techniques
Positive Feedback
Avoiding the Temptation
Case 3: Which Approach Is Best?
Part 3: Seeking Solutions: The Counseling Process
Counseling Can Be Compared to Playing Baseball
Explaining What Lies Ahead (Rules of the Game)
First Base: The Skill of Listening
Second Base: Identify the Problem
Case 4: Will Gray Get to Second Base with His Son?
Third Base: Clarify the Alternatives
Case 5: Letting the Client Make the Choice
Home Base: Closing the Session
Case 6: Counseling Strategy
Go Around the Bases Once More In Review
Hypothetical Counseling Scenario 1
Hypothetical Counseling Scenario 2
Part 4: Counseling with Enthusiasm and Style
Six Unforgivable Mistakes
Counseling Style Quiz
Case 7: Discovering Weaknesses
MRT as a Solution to Human Conflicts
Counseling People from Other Cultures
Instilling Confidence
Rate Your Counseling Skills
Counseling Success Formula
Demonstrate Your Progress (Quiz)
Authors’ Suggested Answers to Cases
Application of Counseling Skills (form)
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