Change Management

Description:
This ILT Series course teaches students how to develop the skills to proactively address change and meet the challenges of transition in the workplace. Students will work with various employees to overcome the problems encountered when making changes in your organization. Students will also learn how to develop the ability to effectively handle organizational changes by examining the transition process and understanding their own, and others, needs and responses to each phase. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Duration: One day

Table Of Contents:
Unit 1: Fundamentals of change management
Topic A: Basics of change management
Topic B: Importance of change
Topic C: Leading change

Unit 2: Change process
Topic A: Steps of a change process
Topic B: Choose an action
Topic C: Implement the action
Topic D: Monitor the progress

Unit 3: Obstacles to change
Topic A: Resistance
Topic B: Complacency
Topic C: Crisis

Unit 4: Managing change
Topic A: Creativity
Topic B: Commitment
Topic C: Communication

Unit 5: Adapting to change
Topic A: Truths and misconceptions
Topic B: Factors affecting response
Topic C: “endings” phase

Unit 6: Coping with uncertainty
Topic A: The “exploration” phase
Topic B: Management of “exploration” phase

Unit 7: Moving forward
Topic A: “new beginnings” phase
Topic B: Management of “new beginnings” phase