Effective Management

Course Description:
The world of business is increasingly becoming centered about the interaction of different teams, both within and outside the organization. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. In order to perform the job well, the manager must understand the different roles of everyone involved in the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. This course will help you gain an understanding of the basic fundamentals of becoming an effective manager for your team.

Course length: One day

Course Content
Lesson 1: Developing as a Manager
Topic 1A: The Role of an Effective Manager
Topic 1B: Personal Skills Development

Lesson 2: Communicating Successfully
Topic 2A: Speak Without Talking
Topic 2B: Manage Better By Listening
Topic 2C: Assert to Achieve

Lesson 3: Creating Successful Solutions
Topic 3A: Identify the Core Problem
Topic 3B: Solve Problems Creatively
Topic 3C: Implement Solutions Decisively

Lesson 4: Empowering Your Workgroup
Topic 4A: Delegate For Results
Topic 4B: Coach for Achievement
Topic 4C: Evaluate Staff Performance

Lesson 5: Cultivating Great Teams
Topic 5A: Create an Invincible Team
Topic 5B: Inspire Team Success
Topic 5C: Team Briefings for Success
Topic 5D: Resolve Conflicts Positively

Addendum A: Project Roles
Addendum B: Updated Team
Addendum C: Delegating for Results—Task List
Addendum D: Email Conflict