Organizational Learning

Description:
This ILT Series course teaches students about continued learning within organizations. Students will build a knowledge assessment team, perform a knowledge assessment, and select a knowledge management system. Course activities also cover using management tools, identifying challenges of using technology, encouraging knowledge transfer through employee empowerment and incentives, addressing and overcoming transfer reluctance, defining the elements of a knowledge management system, and deploying and monitoring knowledge management systems. Students will also learn how to develop and conduct a pilot project, and identify the qualifications and characteristics of a knowledge management leader. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Duration: One day

Table Of Contents:
Unit 1: Introduction to organizational learning
Topic A: Organizational learning overview
Topic B: Knowledge assessment

Unit 2: Knowledge transfer
Topic A: Knowledge transfer process
Topic B: Transfer reluctance
Topic C: Knowledge transfer technology

Unit 3: Knowledge management systems
Topic A: Knowledge Management system selection
Topic B: System management

Unit 4: System deployment
Topic A: Pilot projects
Topic B: Knowledge management leadership