What Good Managers Do: The First 100 Days

Course Description:
This course will give new managers the basics of effective management for their first 100 days on the job. Professionals who have achieved success as individual contributors often transition into management roles. New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflicts that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure.

Course length: One day

Course Content
Lesson 1: Making the Transition
Topic 1A: Position Yourself for Success
Topic 1B: Begin the Transition
Topic 1C: Manage the Basic Work Elements

Lesson 2: Building A Winning Team
Topic 2A: Coach for Great Performance
Topic 2B: Resolve Conflict within the Team
Topic 2C: Represent Your Team