Winning at Human Relations

Description:
The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the course keeps you engaged and help you retain critical skills.

Lost productivity, employee turnover, and damaged morale are only a few of the consequences of unresolved conflicts. Positive human relations affect the work environment and ultimately, the success of an organization. Winning at Human Relations shows readers how to build healthy, supportive relationships in the workplace while recognizing behaviors that may lead to self-sabotage.

Duration: One day

Table of Contents:
Part 1: Understanding Human Relations Skills
Recognizing the Importance of Human Relations
Focusing on the Relationship, Not the Personality
Possessing a Positive Attitude
Leveling the Workload
Building Relationships with Co-Workers
Maintaining Relationships Through Communication
Practicing the Mutual Reward Theory
Controlling Reactions to Emotional Trigger Points
Avoiding Absenteeism and Tardiness
Staying Focused During Career Plateaus
Balancing Career and Personal Problems
Preventing Common Misunderstandings
Part 1 Summary