OptimaTrain

Emotional Intelligence Works

0 STUDENTS ENROLLED

    Description:
    The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the course keeps you engaged and help you retain critical skills.

    Think, Be and Work Smarter
    Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional intelligence allows you to connect with others one-on-one and in groups—a critical skill in business today. People who are emotionally smart waste less time on personality conflicts, stay in control under stress and achieve greater satisfaction at work and at home.

    Duration: One day

    Table of Contents:

    Part 1: Introduction to Emotional Intelligence
    What Emotional Intelligence Means
    The Need for “People Smart” Strategies
    Assess Your Emotional Intelligence
    Five Emotional Intelligence Skills
    Part Summary

    Part 2: “Think Smart” Strategies
    Making the Choice to Think Wisely
    Strategy 1: Self-Awareness Skills
    Use a New Mental Script
    Strategy 2: Optimistic Thinking
    Part Summary

    Part 3: “Be Smart” Strategies
    Three Keys
    Strategy 1: Social Skills
    Strategy 2: Emotional Control
    Strategy 3: Flexibility
    Part Summary

    Part 4: “Work Smart” Strategies
    Six Strategies for Smart Organizations
    Strategy 1: Practice Organizational Self-Awareness
    Strategy 2: Develop Social Skills
    Strategy 3: Foster Optimism
    Strategy 4: Encourage Flexibility and Problem Solving
    Strategy 5: Model and Encourage Emotional Control
    Strategy 6: Support Teamwork
    Part Summary

    Addendum

    Course Reviews

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