Facilitation Skills for Team Leaders

Description:

The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.

The course includes the best self-directed study books at a significant cost savings. To help you learn the essentials of training, this course provides in-depth knowledge of the subject matter. Relevant case studies, self-evaluations, and practical examples help to reinforce key concepts.

Duration: One Day

Table of Contents:

Introduction

Part 1: Understanding Facilitation
Background: The Transformation of U.S. Industry
Why Facilitation?
What Facilitators Do
How Facilitation Differs from Training and Presenting
The Facilitator: Managing Structure, Not Content

Part 2: Team Involvement, Decision Making, and Dynamics
Encouraging Participation
Rules for Asking Nonthreatening Questions
Types of Questions to Ask
Body Language and Facilitation
Making Decisions
Six-Step Problem-Solving Process
Getting Group Agreement
The Importance of Preparation
Running an Effective Team Meeting
Team Life Cycles
Handling Difficult Team Members
What If the Group Still Gets Stuck?

Part 3: Facilitation Tools
Essential Tools
Conclusion

Part 4: Cross Facilitation
Exercise: Test Your Memory
Example of Fast-Food Flowchart
Crossword Puzzle Solution