Instructors
Leading Honorably
Description:
The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the course keeps you engaged and help you retain critical skills.
The best definition of a leader may be a person who effects positive change. You know many honorable people, but they are not all leaders. You also know or know about many so-called “leaders.” They are not all honorable people. Depending on the circumstances, a given leader might be called upon to bridge the old and the new, the past and the future, the young and the old, the internal customer with the external customer, the product with the consumer, the corporation with the community, and so on. It seems the times and the circumstances are appropriate for a book that explores becoming a better leader by taking honorable action.
Duration: One day
Table of Contents:
Part 1: Leadership and Ethics
Overview
Tip 1: Follow the Laws
Tip 2: Make the Laws
Tip 3: Break the Laws When Necessary
Tip 4: Define the Critical Terms
Tip 5: Earn Trust
Tip 6: Achieve Results Through Successful Relationships
Tip 7: Make Ethical Choices
Tip 8: Speak Multiple Languages
Tip 9: Provide the Glue to Repair Divisions
Tip 10: Play the Games Worth Playing
Tip 11: Distinguish Between Reality and Perception
Tip 12: Shatter Myths
In Summary
Part 2: Win/Win/Win Outcomes
Overview
Tip 13: See the Big Picture
Tip 14: Identify Communities
Tip 15: Define Irreducible Essences
Tip 16: Identify Micro Processes
Tip 17: Identify Macro Processes
Tip 18: Establish Guiding Principles
Tip 19: Make Creative Applications
Tip 20: Help Others Accept Change
Tip 21: Be Willing to Compromise
Tip 22: Benchmark
Tip 23: Expand Perspectives
Tip 24: Invite Input and Candid Feedback
In Summary
Part 3: The Language of Leadership
Overview
Tip 25: Assess Your Attitude
Tip 26: Learn to Tolerate Confusion
Tip 27: Use “Object Language” Wisely
Tip 28: Learn to Think on Your Feet
Tip 29: Be Authentic
Tip 30: Tap the Power of Paralanguage
Tip 31: Increase Your Vocabulary
Tip 32: Provide Constructive Feedback
Tip 33: Persuade by Listening
Tip 34: Use Metaphors
Tip 35: Understand the Anecdotal Advantage
Tip 36: Question the Intended Action
Tip 37: Weigh the Pros and Cons of Specificity
Tip 38: Choose the Right Words
Tip 39: Speak in Line with Leadership Traits
In Summary
Part 4: Motivating Others to Effect Positive Change
Overview
Tip 40: Beware the Brilliance of Transient Events
Tip 41: Focus Your Thoughts
Tip 42: Understand the Reason for Resistance
Tip 43: Allow for Task and Maintenance Behaviors
Tip 44: Anticipate Objections
Tip 45: Cite Benefits
Tip 46: Involve Those Who Will Be Affected
Tip 47: Show Empathy
Tip 48: Keep Hope Alive
Tip 49: Repeat the Message
Tip 50: Create a Motivation Motto
In Summary
Addendum
Addendum to Part 1
Addendum to Part 3
Addendum to Part 4
Additional Reading
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