Practical Lync 2013 Introduction & Overview for the Workplace (ILT)

COURSE DESCRIPTION

This course is an Introduction and Overview of Microsoft Lync 2013. It introduces the concepts and practical features that someone new to Lync needs to know.  Lync works on a variety of platforms including Windows 7 & Windows 8, iPhone, iPad, Android, Windows Phone and others.  These are demonstrated throughout the course.   In a quick and lively manner this will cover the main uses of Lync for a new user.  This course is also a good review of the end user perspective for Lync administrators.

The course begins with a definition of Lync and some basic navigation techniques.  It gives a tour of the user interface and how to log in, log out & exit from the program.  Status or Presence is a key aspect of Lync and the ways it is set and displayed are covered.  How to manage and organize contacts is explained with examples.  Basic messaging is shows with multiple conversations managed at once.  How to do a voice call is shown including group or conference calls.  Video calls are demonstrated including conference videos and the new video preview feature.  Meeting integration is strong in Lync with Outlook meetings and this is shown including creating and starting a Lync meeting.  Sharing a Desktop and sharing other content in Lync is shown in some detail.  Finally how to record a meeting in Lync is explained and shown with publishing options.

Category: Office Productivity/Microsoft

Duration: 1/2 Day

What are the requirements?

• Microsoft Lync 2013

Pre-requisite: Basic computer skills

What am I going to get from this course?

• A good concise explanation of what Lync is and what it does
• Intro to the user interface and how to log in, log out & exit from Lync
• How to set presence, status, location & where it appears
• How to add, remove and organize contacts and access permissions
• Sending and managing instant messages
• How to see saved conversations in Outlook
• How to place & receive a voice call, muting calls and making a conference call
• How to place & receive a video call, previewing your image, and using the video gallery
• How to set up online meetings in Link from the Outlook Calendar
• See why the Shared Desktop can save you time and effort for help desks and other mentors
• Sharing a desktop to iPhone, iPad, Win Phone and Win 8 App, sharing control
• Sharing content such as PowerPoint presentations and other files in Lync
• Using the shared whiteboard for brainstorming in Lync
• Sharing OneNote notes and polling features in Lync
• How to record a Lync meeting and playback and publishing options

What is the target audience?

New Lync users of any skill level who want a quick look at what Lync is and what it can do to foster better communication in your organization.  No previous skills required.  General concepts of instant messaging are a good background but not necessary.

Lesson Plan

1. 1. Introduction

Introduction to Lync 2013 Overview Course

1. 2. Getting Started

UI Tour, supported platforms, logging in & out

1. 3. Presence

Setting presence, status, location, where it appears

1. 4. Contacts

Adding, removing & managing contacts & permissions

1. 5. Instant Messaging

Sending and Managing IM messages, saved conversations in Outlook

1. 6. Voice Calls

Placing & receiving voice calls, muting calls, calling a group of contacts

1. 7. Video Calls

Placing & receiving video calls, video preview, video gallery

1. 8. Meetings

Instant & scheduled meetings in Lync and Outlook. Meeting controls & options

1. 9. Shared Desktop

Sharing a desktop to iPhone, iPad, Win Phone and Win 8 App. Sharing control

1. 10. Shared Content

Sharing files, PowerPoints, whiteboards, OneNote and polling

1. 11. Recording in Lync

Recording a meeting, playback and publishing options