Instructors
Sales Skills: Basic
Description:
The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the course keeps you engaged and help you retain critical skills.
Use this course to learn the basics of sales skills. This includes learning about the process, elements, and terminology of sales. You’ll learn how to develop your professional self by expanding your positive characteristics and establishing your credibility and professionalism with clients. You’ll then learn how to find, connect with, and solve problems for your clients. Finally, you will learn how to identify and respond to client objections, and how to create a sales presentation.
Duration: One Day
Table of Contents:
Chapter 1: Sales Fundamentals
The Sales Process
Elements of Selling
Understanding Sales Terms
Chapter 2: Your Professional Self
Developing Your Character
Managing Yourself
Chapter 3: Handling Clients
Finding Your Clients
Connecting with Your Clients
Finding Solutions
Chapter 4: The Sales Presentation
Anticipating Objections
Creating a Sales Presentation
Responding to Objections
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