OptimaTrain

CompTIA Mobility+ (Exam MB0-001)

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    Course Specifications

    Course Number:

    093031

    Course Length:

    5 days

    Course Description

    Overview:

    The mobile age is upon us. More and more people are using tablets, smartphones, and other mobile devices to accomplish things in their personal and professional lives. As businesses embrace this trend, they need to support their employees in the use of mobile devices while protecting their own assets, such as intellectual property.

    If you are already a traditional network support technician, you’re well on the way to having the knowledge and skills needed to support the mobile workforce. This course builds on your existing knowledge and experience to provide you with critical concepts related to over-the-air technologies, wireless networking, and mobile devices.

    Course Objectives:

    Upon successful completion of this course, you will be able to support mobile cellular and wireless devices. They will:

    You will:

    • Configure over-the-air technologies.
    • Apply RF principles.
    • Implement a wireless network infrastructure.
    • Implement network infrastructure devices and services.
    • Implement mobile solutions.
    • Prepare the enterprise for a mobile network.
    • Deploy mobile devices.
    • Implement mobile device operations.
    • Maintain mobile device operations.
    • Deploy mobile applications and related technologies.
    • Implement mobile app protocols and services.
    • Implement mobile security.
    • Mitigate mobile network risk.
    • Implement incident response.
    • Troubleshoot mobile devices and networks.

    Target Student:

    Students taking this course are IT support personnel or prospective support personnel who have at least one year of experience working with computer networks, and who want to further develop their IT skills to include mobile device and wireless support.

    This course is also for students seeking the CompTIA® Mobility+® (Exam MB0-001) certification.

    Prerequisites:

    To ensure your success in this course, you should have experience working with computer hardware, networking, and Windows operating systems. You can obtain this level of skills and knowledge by taking the following Logical Operations courses:

    • CompTIA® A+® Certification: A Comprehensive Approach (Exams 220-801 and 220-802)
    • CompTIA® Network+® Certification (Exam N10-005)

    Course-specific Technical Requirements

    Hardware

    For this course, you will need one computer for each student and one for the instructor, plus one extra computer to be shared as a testing station. Each computer will need the following minimum hardware configuration:

    • 2.4 GHz dual core CPU with 64-bit Intel Virtualization Technology (Intel VT) or Advanced Micro Devices Virtualization or (AMD-V) processor.
    • 2 GB RAM minimum, 8 GB recommended.
    • 120 GB hard disk, 7200 RPM Serial Advanced Technology Attachment (SATA) or better recommended.
    • Video card MUST support OpenGL 2.0 or later.
    • DVD-ROM drive.
    • Keyboard and mouse (or other pointing device).
    • 1,024 × 768 resolution 17″ SVGA monitor recommended.
    • Network cards and cabling for local network access.
    • Internet access (contact your local network administrator).
    • Projection system to display the instructor’s computer screen.
    • Sound card and speakers for the instructor computer.

    In addition, you will need the following network hardware:

    • One Netgear N300 Wireless Router or equivalent. Note that the course activities were written using this Netgear wireless router, so if you use a different wireless router, some router configuration options and procedures might be different.
    • Internet connectivity.
    • At least one Wi-Fi-capable laptop and one Wi-Fi-capable mobile phone must be available in the classroom.
    • Optionally, you can also supply a spare Ethernet switch with sufficient ports and cables for the student computers to plug into the Netgear router’s LAN.

    Software

    You will need the following software to run this course:

    • Microsoft® Windows® 8 Professional or Microsoft® Windows® 8 Enterprise.
    • A web browser.
    • Genymotion Android Emulator.
    • .NET Framework 3.5.
    • X.509 Digital Certificate Generator Demo from http://www.signfiles.com/apps/.
    • Microsoft® Office PowerPoint® Viewer.
    • A PDF reader such as Foxit® or Adobe® Acrobat® Reader.

    Course Content

    Lesson 1: Configuring Over-the-Air Technologies

    Topic A: Mobile Networking Introduction

    Topic B: Evaluate and Select Cellular Technologies

    Topic C: Implement Wi-Fi Technologies

    Lesson 2: Applying RF Principles

    Topic A: Apply Radio Frequency Concepts

    Topic B: Conduct a Site Survey and Analysis

    Lesson 3: Implementing a Wireless Network Infrastructure

    Topic A: Choose a Network Topology

    Topic B: Describe the OSI Model

    Topic C: Implement Network Ports and Protocols

    Lesson 4: Implementing Network Infrastructure Devices and Services

    Topic A: Implement a Firewall

    Topic B: Implement Connectivity Devices and Services

    Topic C: Traverse Wireless and Wired Networks

    Topic D: Implement Wireless IP Traffic

    Topic E: Configure Core Wireless Network TCP/IP Services

    Topic F: Implement Disaster Recovery

    Lesson 5: Implementing Mobile Solutions

    Topic A: Create a Mobile Device Policy

    Topic B: Align Mobile Device Management to Enterprise Requirements

    Topic C: Align Mobile Service Solutions to Enterprise Requirements

    Topic D: Align Mobile Infrastructure Management to Enterprise Requirements

    Lesson 6: Preparing the Enterprise for a Mobile Network

    Topic A: Implement the SDLC

    Topic B: Prepare the Infrastructure

    Lesson 7: Deploying Mobile Devices

    Topic A: Manage Cellular Device Activation and Deployment

    Topic B: Configure Mobile Device Peripherals

    Topic C: Complete the Onboarding and Provision Process

    Topic D: Complete the Off-boarding and De-provisioning Process

    Lesson 8: Implementing Mobile Device Operations

    Topic A: Distribute Centralized Content

    Topic B: Implement Deployment Best Practices

    Topic C: Configure Remote Capabilities

    Lesson 9: Maintaining Mobile Device Operations

    Topic A: Manage Lifecycle Operations

    Topic B: Back Up, Recover, and Segregate Data

    Topic C: Stay Current with New Technologies

    Lesson 10: Deploying Mobile Applications and Related Technologies

    Topic A: Choose Mobile App Types

    Topic B: Determine In-house Application Development Requirements

    Topic C: Implement Push Notification

    Lesson 11: Implementing Mobile App Protocols and Services

    Topic A: Configure Mobile Applications

    Topic B: Implement Proxy and Gateway Settings

    Topic C: Implement Information Traffic Topology

    Lesson 12: Implementing Mobile Security

    Topic A: Implement Encryption Methods

    Topic B: Implement Access Control

    Topic C: Implement PKI

    Topic D: Implement Security Monitoring

    Lesson 13: Mitigating Mobile Network Risk

    Topic A: Identify Risks and Threats

    Topic B: Implement Mitigation Techniques

    Lesson 14: Implementing Incident Response

    Topic A: Identify an Incident

    Topic B: Create and Execute a Policy-Based Response

    Topic C: Report an Incident

    Lesson 15: Troubleshooting Mobile Devices and Networks

    Topic A: Implement Troubleshooting Methodology

    Topic B: Troubleshoot Device Problems

    Topic C: Troubleshoot Application Problems

    Topic D: Troubleshoot Over-the-Air Connectivity Problems

    Topic E: Troubleshoot Security Problems

    Appendix A: Mapping Course Content to CompTIA Mobility+ Exam MB0-001

    Appendix B: CompTIA Mobility+ Acronyms

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