Delegation Skills for Leaders

Description:
The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the course keeps you engaged and help you retain critical skills.

Getting promoted to the role of supervisor is a great achievement. Getting work done through others is a special challenge to all new supervisors, and even some established ones, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions–planning, organizing, motivating, and controlling. DELEGATION SKILLS FOR LEADERS (formerly DELEGATING FOR RESULTS) explains each of these areas and more. As a supervisor, you are responsible for the work of others, and taking the time to match tasks with employees’ special skills and abilities is the key to your success. The act of delegating work also involves honing your interpersonal skills, being able to judge the readiness of an employee to take on a project, and being able to instill confidence in that employee to get the job done. Finally, if you are having trouble entrusting others to perform specific tasks, this course will help you become more comfortable in sharing responsibility and letting go of the “I-can-do-it-all-myself” mindset.

Duration: One Day

Table of Contents:

Part 1: The Role of the Manager
Management and the Delegation Process
Planning
Organizing
Motivating
Controlling
Getting Work Done in Organizations
Technical, Human, and Conceptual Skills
What Can Delegating Do for Me?

Part 2: Analyzing Personal Delegation Skills
How Well Do I Delegate?
Am I Employing the Right People?
Developing Employees to Handle Complex Tasks
Symptoms of Poor Delegation
Common Barriers to Delegation
Removing Obstacles to Delegation
Dispelling Leadership Fears and Fallacies

Part 3: Preparing to Delegate
Analyzing Your Job
Deciding What to Delegate
Targeting Areas of Delegation
Planning the Delegation
Selecting the Right Person
Criteria to Consider
Delegating to Develop Employees

Part 4: Carrying Out the Delegation
Communicating the Delegation
Getting the Results You Expect
Six Levels of Authority
Teaching Problem-Solving Techniques
Following Through
Solving Delegation Problems
Delegator’s Troubleshooting Guide
Monitoring Progress to Ensure Success

Part 5: Using Delegation for Managing Change
Change Requires Smooth Transitions
Understanding Resistance to Change
Adjusting Your Approach
Focusing Employee Efforts

Addendum
Making Employee Commitment Possible
Ten Traps to Avoid
A Delegation Checklist
Developing a Personal Action Plan

Addendum to Part 1
Addendum to Part 2
Addendum to Part 3
Addendum to Part 4
Addendum to Part 5
Addendum to Part 6
Additional Reading