Diversity

Description:
This ILT Series course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Duration: One day

Table Of Contents:
Unit 1: Fundamentals of diversity
Topic A: Overview of diversity
Topic B: Advantages of diversity

Unit 2: Identifying differences
Topic A: Cultural differences
Topic B: Personality styles

Unit 3: Overcoming barriers to diversity
Topic A: Barriers to diversity

Unit 4: Communicating in a diverse workforce
Topic A: Effective communication

Unit 5: Managing Diversity
Topic A: Manage diversity in a workforce