From Technical Specialist to Supervisor

Description:

The course was designed to cover critical business and professional development topics in the shortest time possible. With a wealth of hands-on exercises, the course keeps you engaged and help you retain critical skills.

This course is designed to help you make the transition from technical expert to people management. The basic building blocks of communicating, motivating, and delegating are clearly presented. In addition, completing the Technical Supervisor Action Plan will help you implement your new supervisory skills on the job.

Duration: One day

Table of Contents:

Introduction: Why Technical Supervising Is Unique

Part 1: The Transition: Getting Off to a Good Start
Make the Transition a Manageable Process
Before You Begin the Transition
Starting the Transition Process
Avoiding Predictable Trouble Pockets
Understanding the Technical Types
Proactive Management
Technical Supervisors’ Transition Lessons

Part 2: Communication: Skills for Technical Supervisors
Communication Challenges Facing Technical Supervisors
Challenge 1: Understanding Your Personal Style
Challenge 2: Meeting Interpersonal Communication Demands
Challenge 3: Developing Situational Strategies
Technical Supervisors’ Communication Lessons

Part 3: Motivation: Creating Incentives
Motivational Issues
Motivational Theories
Motivational Basics
Unique Motivation Needs of Technical Experts
What Motivates Technical Supervisors?
Motivational Challenges Facing Technical Supervisors
Challenge 1: Overcoming Trouble Pockets
Challenge 2: Creating a Positive Climate
Challenge 3: Finding Incentives for Your Technical Team
Challenge 4: Managing Change
Technical Supervisors’ Motivation Lessons

Part 4: Delegation: Learning to Let Go
Delegation Skills Overview
Delegation Challenges Facing Technical Supervisors
Challenge 1: Determine with Whom You Can Let Go
Challenge 2: Select the Appropriate Strategy
Challenge 3: Be Sensitive to the Needs of Others
Challenge 4: Manage Performance and Monitor Progress
Technical Supervisors’ Delegation Lessons

Part 5: Planning for Further Development
Develop a Plan of Action
Manage Your Job and Advance Your Career
Politics Can Be Fun
Technical Supervisors’ Final Recommendations

Addendum
Bibliography
Technical Supervisor Questionnaire