Managing Multigenerational Teams

Course Description:
You’re the manager of a team of people from different generations and you need them to cooperate, collaborate, and deliver maximum performance.

Course length: One day

Course Content
Lesson 1: Handling Intergenerational Workplace Issues
Topic 1A: Map Your Own Generational Attitudes
Topic 1B: Reinforce Performance Expectations
Topic 1C: Communicate Effectively with Your Team
Topic 1D: Motivate Your Team

Lesson 2: Promoting the Skills of Multigenerational Teams
Topic 2A: Adapt to Multigenerational Teams
Topic 2B: Maximize the Potential of Generations
Topic 2C: Collaborate with Generations
Topic 2D: Coach Generations on Your Team
Topic 2E: Interview Multigenerational Job Candidates
Topic 2F: Retain Intergenerational Employees

Addendum A: Negotiation Matrix