OptimaTrain

Organizational Learning

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    Description:
    This ILT Series course teaches students about continued learning within organizations. Students will build a knowledge assessment team, perform a knowledge assessment, and select a knowledge management system. Course activities also cover using management tools, identifying challenges of using technology, encouraging knowledge transfer through employee empowerment and incentives, addressing and overcoming transfer reluctance, defining the elements of a knowledge management system, and deploying and monitoring knowledge management systems. Students will also learn how to develop and conduct a pilot project, and identify the qualifications and characteristics of a knowledge management leader. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

    Duration: One day

    Table Of Contents:
    Unit 1: Introduction to organizational learning
    Topic A: Organizational learning overview
    Topic B: Knowledge assessment

    Unit 2: Knowledge transfer
    Topic A: Knowledge transfer process
    Topic B: Transfer reluctance
    Topic C: Knowledge transfer technology

    Unit 3: Knowledge management systems
    Topic A: Knowledge Management system selection
    Topic B: System management

    Unit 4: System deployment
    Topic A: Pilot projects
    Topic B: Knowledge management leadership

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