Practical Lync 2010 Introduction & Overview for the Workplace (ILT)

COURSE DESCRIPTION

This course is an Introduction and Overview of Microsoft Lync 2010. It introduces the concepts and practical features that someone new to Lync needs to know.  In a quick and lively manner this will cover the main uses of Lync for a new user.

The course begins with a definition of Lync and some basic navigation techniques.  It gives a tour of the user interface.  Status or Presence is a key aspect of Lync and the ways it is set and displayed are covered.  How to manage and organize contacts is explained with examples.  Basic messaging is shown with multiple conversations managed at once.  How to do a voice call is shown including group or conference calls.  Video calls are demonstrated including conference videos. Meeting integration is strong in Lync with Outlook meetings and this is shown including creating and starting a Lync meeting.  Sharing a Desktop and sharing other content in Lync is shown in some detail.  Finally how to record a meeting in Lync is explained and shown with publishing options.

Category: Office Productivity/Microsoft

Duration: 1/2 Day

What are the requirements?

• Microsoft Lync 2010

Pre-requisite: Basic computer skills

What am I going to get from this course?

• A good concise explanation of what Lync is and what it does
• Intro to the user interface and how to log in
• How to set presence, status, location & where it appears
• How to add, remove and organize contacts and access permissions
• Sending and managing instant messages
• How to place & receive a voice call and making a conference call
• How to place & receive a video call
• How to set up online meetings in Link from the Outlook Calendar
• See why the Shared Desktop can save you time and effort for help desks and other mentors
• Sharing content such as PowerPoint presentations and other files in Lync
• Using the shared whiteboard for brainstorming in Lync
• How to record a Lync meeting and playback and publishing options

What is the target audience?

New Lync users of any skill level who want a quick look at what Lync is and what it can do to foster better communication in your organization.  No previous skills required.  General concepts of instant messaging are a good background but not necessary.

Lesson Plan

1. 1. Introduction

Introduction to Lync 2010 Overview Course

1. 2. Lync 2010 Presence

Logging in, Setting presence, Location, Views in the UI

1. 3. Lync 2010 Organizing Contacts

Contact Groups, Frequent Contacts, Privacy Relationships

1. 4. Lync 2010 Communicating

Text Messaging, Voice Calling & Video Conferencing

1. 5. Lync 2010 Desktop Sharing

Sharing your desktop through Lync

1. 6. Lync 2010 Office 2010 Integration

Sharing files from Office through Lync, Online Meetings in Outlook & Lync

1. 7. Lync 2010 Sharing Content

Sharing files, PowerPoints, whiteboards and polls in Lync

1. 8. Lync 2010 Recording

How to record, share and playback a meeting in Lync